Incidents reported on status page for Volare Studios https://status.volarestudios.uk/en-gb https://d1lppblt9t2x15.cloudfront.net/logos/92bf7d7860a74f3b416b2b0b416d32e2.png https://status.volarestudios.uk/en-gb en https://status.volarestudios.uk/en-gb Tue, 05 May 2026 20:37:14 +0000 https://status.volarestudios.uk/en-gb#2ed521ecf3ecab06980345af4d6e645b8d41abc897151e2fd424ee2cda609813 Main Website recovered https://status.volarestudios.uk/en-gb Tue, 05 May 2026 20:34:36 +0000 https://status.volarestudios.uk/en-gb#2ed521ecf3ecab06980345af4d6e645b8d41abc897151e2fd424ee2cda609813 Main Website went down https://status.volarestudios.uk/en-gb Tue, 14 Apr 2026 18:16:33 +0000 https://status.volarestudios.uk/en-gb#5ff618d10eb39e101e89d4f750a3894f5ed7a9c5d97c453d5ddab638fdd4a9c5 Main Website recovered https://status.volarestudios.uk/en-gb/incident/871570 Mon, 13 Apr 2026 06:00:42 -0000 https://status.volarestudios.uk/en-gb/incident/871570#cf6b3b5a6bebf1aa951a6a6ec059ba6dd12bd1b035cb3360e51ec57c902ff760 From 7 AM BST on the 13th April 2026 we will officialy be begining creation on our Volare Studios website and continuing with the new website for Portbay Retail. Please note that only the Volare Studios website will be affected as it has not had a previous website, the outdate website for Portbay Retail will remain active until the redesigned version is completed. We are unsure when this will be completed (wich is why we placed the end date and time in december, it will be updated when we can confirm a time) and we thank your patience. https://status.volarestudios.uk/en-gb Tue, 07 Apr 2026 23:07:23 +0000 https://status.volarestudios.uk/en-gb#b26509740d98fa74b205202fcd707ff776e9876b466fe583484f71417fdff6c6 Microsoft recovered https://status.volarestudios.uk/en-gb Tue, 07 Apr 2026 23:01:50 +0000 https://status.volarestudios.uk/en-gb#b26509740d98fa74b205202fcd707ff776e9876b466fe583484f71417fdff6c6 Microsoft went down https://status.volarestudios.uk/en-gb/incident/862100 Wed, 01 Apr 2026 02:50:00 -0000 https://status.volarestudios.uk/en-gb/incident/862100#183ee9f9866ea74112054284036d3fd4fbdb238397d0cd0b5c3bcec131e13bf8 We are currently awating for avalible funds to be able to purchase the Ranking Servics licence we require to keep all our automated ranking services online. We appologies for any inconvinience however we are unable to resolve this until we recieve the funds to pay for it. Thank you for understanding. https://status.volarestudios.uk/en-gb Wed, 04 Mar 2026 03:59:47 +0000 https://status.volarestudios.uk/en-gb#72d7bcaad34f264bf90482781e8e7fc283823c0642a47de3cfcc9da08aa02367 Roblox recovered https://status.volarestudios.uk/en-gb Wed, 04 Mar 2026 03:54:44 +0000 https://status.volarestudios.uk/en-gb#72d7bcaad34f264bf90482781e8e7fc283823c0642a47de3cfcc9da08aa02367 Roblox went down https://status.volarestudios.uk/en-gb Wed, 04 Mar 2026 03:26:56 +0000 https://status.volarestudios.uk/en-gb#eff8c4fc0988dba1a36b732847dd331efcd306c3768c1015f972d99960ce2521 Roblox recovered https://status.volarestudios.uk/en-gb Wed, 04 Mar 2026 03:24:46 +0000 https://status.volarestudios.uk/en-gb#eff8c4fc0988dba1a36b732847dd331efcd306c3768c1015f972d99960ce2521 Roblox went down https://status.volarestudios.uk/en-gb Tue, 03 Mar 2026 19:44:48 +0000 https://status.volarestudios.uk/en-gb#28a1d4af5dd798d0b6800611093d496f37cdda5a1ec52abfc576c271c7905546 Roblox recovered https://status.volarestudios.uk/en-gb Tue, 03 Mar 2026 19:38:57 +0000 https://status.volarestudios.uk/en-gb#28a1d4af5dd798d0b6800611093d496f37cdda5a1ec52abfc576c271c7905546 Roblox went down https://status.volarestudios.uk/en-gb Tue, 03 Mar 2026 17:20:47 +0000 https://status.volarestudios.uk/en-gb#c168df9c4869c4e003025a3585002baf729c9c76961881605c330c77f382ff01 Roblox recovered https://status.volarestudios.uk/en-gb Tue, 03 Mar 2026 17:17:40 +0000 https://status.volarestudios.uk/en-gb#c168df9c4869c4e003025a3585002baf729c9c76961881605c330c77f382ff01 Roblox went down https://status.volarestudios.uk/en-gb/incident/802021 Sun, 15 Feb 2026 03:46:00 -0000 https://status.volarestudios.uk/en-gb/incident/802021#720147c37798cb2cdb50bbb39923784a46ac45d326ec23a0cf90d8e828329072 --- https://status.volarestudios.uk/en-gb Sat, 24 Jan 2026 20:42:31 +0000 https://status.volarestudios.uk/en-gb#5ff618d10eb39e101e89d4f750a3894f5ed7a9c5d97c453d5ddab638fdd4a9c5 Main Website went down https://status.volarestudios.uk/en-gb/incident/802021 Fri, 16 Jan 2026 19:28:00 -0000 https://status.volarestudios.uk/en-gb/incident/802021#5306f343c398b2aa4ab7970eb914b80b221f31ea991cb697a377864f237fe161 The following emails are still currently affected due to the licencing issue: sofia@portbayretailrblx.uk mia@portbayretailrblx.uk carter@portbayretailrblx.uk gems@portbayretailrblx.uk tracy@portbayretailrblx.uk If you require to contact them for any reason, please do so via DM's due to their mailboxes currently being unavalible. https://status.volarestudios.uk/en-gb/incident/802022 Tue, 13 Jan 2026 20:20:28 -0000 https://status.volarestudios.uk/en-gb/incident/802022#c1122fc3005e2b29bba597215c32b4ac7d79e7f7a418cf8736542d483f447e06 Maintenance completed https://status.volarestudios.uk/en-gb/incident/802022 Sat, 10 Jan 2026 20:20:28 -0000 https://status.volarestudios.uk/en-gb/incident/802022#27870208bf8a1866ae410433837f8fd7895b9b7af2bf87fa7198b5e31b36e557 Our team are actively working on setting up our modmail bot for public use. We appologies for any inconvenience. https://status.volarestudios.uk/en-gb/incident/802021 Sat, 10 Jan 2026 20:17:00 -0000 https://status.volarestudios.uk/en-gb/incident/802021#fc7418aabb3279bf6df909ded84a3a9c64676273c4396c0aa3df45ca7954c3f5 We are currently experiencing a licencing issue with our email service, therefore some emails may currently be unavalible. https://status.volarestudios.uk/en-gb/incident/801557 Sat, 10 Jan 2026 20:09:00 -0000 https://status.volarestudios.uk/en-gb/incident/801557#9ecbb346c22ac4659b2d282113a162100606d73bd1ad43b9826072e2b5c15dd8 All downtime has been resolved and our game is joinable accross all devices once again. https://status.volarestudios.uk/en-gb/incident/801557 Fri, 09 Jan 2026 22:41:00 -0000 https://status.volarestudios.uk/en-gb/incident/801557#7a19851b4bd52e5e6e381d53e2bda76322c81dc3be6d7b071067b1320a7538e6 Unfortunatly this is not looking to be a roblox issue and we appologies for the confusion but it appears to be an issue on our end that was not successfuly identified there for our main game (Grangewood Drive Store) is once again facing downtime. Our oncall team is once again attempting to fix this issue and we appologies for any inconvinience. https://status.volarestudios.uk/en-gb/incident/801557 Fri, 09 Jan 2026 20:39:00 -0000 https://status.volarestudios.uk/en-gb/incident/801557#3971bf3e09c0a125d10be6a2064bf2eb5c32ef75b4ad5710406ae593e2891c8a We have completed our investigation and have concluded that this is a Roblox issue however most people are now able to join the game again on the effected devices therefore all services will return to operational. https://status.volarestudios.uk/en-gb/incident/801557 Fri, 09 Jan 2026 20:33:00 -0000 https://status.volarestudios.uk/en-gb/incident/801557#c85d6a1d3560484d4a0be4e0711326fc3c94628b482858fd4ad7bd13dbf355ba We have now identified the issue to be a roblox issue and we are now attempting a complete reset of all online servers to hopefully resolve this issue. https://status.volarestudios.uk/en-gb/incident/801557 Fri, 09 Jan 2026 19:28:00 -0000 https://status.volarestudios.uk/en-gb/incident/801557#f13367d4192812d0d9e9387f692e732e1bcc0a6862b79a351863d9554d93275b Our sevices had flagged a joining issue to the main game (Portbay Retail Grangewood Drive Store) and is currently effecting joining from Console and Mobile devices. Limited information is currently known and our oncall team are currently attempting to resolve this.